{"id":1939,"date":"2025-03-11T13:30:26","date_gmt":"2025-03-11T12:30:26","guid":{"rendered":"https:\/\/jovevinyes.com\/faqs\/"},"modified":"2025-03-18T13:21:07","modified_gmt":"2025-03-18T12:21:07","slug":"faqs","status":"publish","type":"page","link":"https:\/\/jovevinyes.com\/es\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:59px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeIn\" data-animationDuration=\"1.5\" data-animationDelay=\"0.1\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:center;--awb-font-size:var(--awb-typography2-font-size);--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-text-color:var(--awb-color7);\"><p>Todo lo que necesitas saber<\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-font-size:var(--awb-typography1-font-size);\"><h2 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;font-size:1em;letter-spacing:var(--awb-typography1-letter-spacing);text-transform:var(--awb-typography1-text-transform);line-height:var(--awb-typography1-line-height);\">FAQ&#8217;s<\/h2><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-content-alignment:center;\"><p>En esta secci\u00f3n resolvemos las <strong>preguntas m\u00e1s comunes<\/strong> sobre nuestros productos artesanos, el proceso de elaboraci\u00f3n y los servicios que ofrecemos. Si no encuentra la respuesta que busca, estaremos encantados de ayudarle. No dude en <strong>contactarnos<\/strong> para obtener m\u00e1s informaci\u00f3n o resolver cualquier duda.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.5\" data-animationDelay=\"0.4\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-1 .fusion-panel { border-color:var(--awb-color3); border-width:1px; background-color:var(--awb-color1); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color7) !important;border-color: var(--awb-color7) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2089 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo puedo contactar con ustedes?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:10:01+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2089\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2089\" href=\"#collapse-1-2089\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo contactar con ustedes?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2089\" aria-labelledby=\"faq_1-2089\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Puedes escribirnos a trav\u00e9s de nuestro formulario de contacto, por correo electr\u00f3nico o llamar directamente. \u00a1Te atenderemos encantados!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2093 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfOfrecen descuentos por grandes pedidos?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:09:47+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2093\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2093\" href=\"#collapse-1-2093\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfOfrecen descuentos por grandes pedidos?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2093\" aria-labelledby=\"faq_1-2093\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00a1S\u00ed! Si quieres realizar un pedido para eventos o restaurantes, contacta con nosotros y te ofreceremos condiciones especiales.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2092 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfQu\u00e9 ocurre si mi pedido llega en mal estado?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:09:34+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2092\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2092\" href=\"#collapse-1-2092\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfQu\u00e9 ocurre si mi pedido llega en mal estado?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2092\" aria-labelledby=\"faq_1-2092\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si tu pedido llega con alg\u00fan desperfecto, toma fotos y contacta con nosotros en un plazo de 24 horas para gestionar la incidencia.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2091 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPuedo modificar o cancelar mi pedido?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:09:19+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2091\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2091\" href=\"#collapse-1-2091\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPuedo modificar o cancelar mi pedido?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2091\" aria-labelledby=\"faq_1-2091\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si tu pedido todav\u00eda no ha sido enviado, puedes contactar con nosotros para realizar cambios o cancelaciones.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2094 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfTiene opciones sin cerdo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:09:02+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2094\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2094\" href=\"#collapse-1-2094\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfTiene opciones sin cerdo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2094\" aria-labelledby=\"faq_1-2094\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00a1S\u00ed! Disponemos de l\u00e1tigo de pavo como alternativa para aquellos que prefieren evitar la carne de cerdo.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2095 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1l es la diferencia entre el salchich\u00f3n y el l\u00e1tigo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:08:40+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2095\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2095\" href=\"#collapse-1-2095\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1l es la diferencia entre el salchich\u00f3n y el l\u00e1tigo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2095\" aria-labelledby=\"faq_1-2095\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>El salchich\u00f3n tiene un proceso de curaci\u00f3n m\u00e1s largo y un tama\u00f1o m\u00e1s grueso, mientras que el l\u00e1tigo es m\u00e1s delgado y con una textura m\u00e1s tierna.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2097 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfSus productos contienen gluten o lactosa?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:08:26+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2097\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2097\" href=\"#collapse-1-2097\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfSus productos contienen gluten o lactosa?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2097\" aria-labelledby=\"faq_1-2097\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>La mayor\u00eda de nuestros productos son sin gluten y sin lactosa pero siempre puedes consultar la ficha de cada producto para m\u00e1s informaci\u00f3n.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2096 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo debo conservar los embutidos y jamones?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:08:11+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2096\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2096\" href=\"#collapse-1-2096\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo debo conservar los embutidos y jamones?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2096\" aria-labelledby=\"faq_1-2096\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Los embutidos curados deben guardarse en un lugar fresco y seco, mientras que los embutidos tiernos deben estar refrigerados. Los jamones se conservan mejor colgados o en un soporte a temperatura ambiente.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2100 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfSus productos son artesanos?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:07:51+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2100\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2100\" href=\"#collapse-1-2100\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfSus productos son artesanos?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2100\" aria-labelledby=\"faq_1-2100\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>S\u00ed, todos nuestros embutidos y jamones est\u00e1n elaborados siguiendo t\u00e9cnicas tradicionales y con ingredientes seleccionados de primera calidad.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2099 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPuedo realizar seguimiento de mi pedido?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:06:57+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2099\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2099\" href=\"#collapse-1-2099\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPuedo realizar seguimiento de mi pedido?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2099\" aria-labelledby=\"faq_1-2099\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00a1S\u00ed! Una vez enviamos tu pedido, recibir\u00e1s un correo electr\u00f3nico con el n\u00famero de seguimiento para que puedas controlar el estado del env\u00edo.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2098 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPuedo realizar seguimiento de mi pedido?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:05:58+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2098\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2098\" href=\"#collapse-1-2098\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPuedo realizar seguimiento de mi pedido?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2098\" aria-labelledby=\"faq_1-2098\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00a1S\u00ed! Una vez enviamos tu pedido, recibir\u00e1s un correo electr\u00f3nico con el n\u00famero de seguimiento para que puedas controlar el estado del env\u00edo.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2101 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1l es el coste del env\u00edo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:05:44+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2101\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2101\" href=\"#collapse-1-2101\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1l es el coste del env\u00edo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2101\" aria-labelledby=\"faq_1-2101\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>El coste del env\u00edo se calcula en funci\u00f3n del peso y destino. Consulta tu cesta antes de finalizar la compra para conocer el importe exacto.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2102 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1nto tarda en llegar mi pedido?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:05:33+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2102\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2102\" href=\"#collapse-1-2102\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1nto tarda en llegar mi pedido?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2102\" aria-labelledby=\"faq_1-2102\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>El plazo de entrega es de 24-72 horas laborables, seg\u00fan destino y volumen de pedido.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2104 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfD\u00f3nde realiza env\u00edos?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:04:20+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2104\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2104\" href=\"#collapse-1-2104\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfD\u00f3nde realiza env\u00edos?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2104\" aria-labelledby=\"faq_1-2104\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Realizamos env\u00edos en toda la pen\u00ednsula. Si necesitas un env\u00edo fuera de este territorio, contacta con nosotros para consultar opciones.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-2103 \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo puedo realizar un pedido?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jovevinyes.com\/es\/author\/jordi_o5x42ngm\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-03-11T13:04:02+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2103\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2103\" href=\"#collapse-1-2103\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo realizar un pedido?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2103\" aria-labelledby=\"faq_1-2103\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Puedes realizar tu pedido directamente a trav\u00e9s de nuestra tienda online. A\u00f1ade los productos a la cesta, sigue los pasos de compra y finaliza el pago de forma segura.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1939","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ&#039;s - Jov\u00e9 Vinyes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jovevinyes.com\/es\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ&#039;s - Jov\u00e9 Vinyes\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jovevinyes.com\/es\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Jov\u00e9 Vinyes\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-18T12:21:07+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jovevinyes.com\/es\/faqs\/\",\"url\":\"https:\/\/jovevinyes.com\/es\/faqs\/\",\"name\":\"FAQ's - 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