Shipments to Barcelona Province and National: 72 hours
International Shipping: 2-7 days
Without prejudice to the provisions regarding the availability of the products and, except in extraordinary circumstances, we will try to send the order consisting of the products listed in each Shipment Confirmation before the delivery date that appears in the Shipment Confirmation in question. Or, if no delivery date is specified, within the estimated term indicated when selecting the shipping method and, in any case, within a maximum period of 30 days from the date of the Order Confirmation.
However, delays may occur for reasons such as product customization, unforeseen circumstances, or the delivery area.
Bear in mind, in any case, that we do not make home deliveries on Saturdays, Sundays or local, community or national holidays.
For the purposes of these Conditions, it will be understood that the “delivery” has occurred or that the order has been “delivered” at the moment in which you or a third party indicated by you acquire material possession of the products, which is accredited by signing the receipt of the order at the agreed delivery address.
IMPOSSIBILITY OF DELIVERY
If it is impossible for us to deliver your order, we will try to find a safe place to drop it off. If we cannot find a safe place, your order will be returned to our warehouse.
Likewise, we will leave you a note explaining where your order is and how to get it sent again. If you are not going to be at the place of delivery at the agreed time, we kindly ask you to contact us to arrange delivery on another day. In the event that 30 days after your order is available for delivery, the order has not been delivered for reasons not attributable to us, we will understand that you wish to withdraw and we will consider it resolved. As a consequence and for a quick resolution, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method). that we offer) without any undue delay and, in any case,
Please bear in mind that the transport derived from the termination of the Contract may have an additional cost, so we will be authorized to pass on the corresponding costs.